Facilitators, Barriers, and Best Practices for In-Person and Telehealth Lactation Support During the COVID-19 Pandemic

How they used Delve

Nutrition researchers at Simmons University imported verbatim Zoom transcripts of interviews with 14 Massachusetts lactation support professionals into Delve, coded them with an a priori framework that the team revised as concepts emerged, double coded every transcript with two team members, and resolved discrepancies among three members before building the codebook.

“Verbatim transcripts were imported into Delve (Twenty to Nine, 2022) for coding. We began with an a priori descriptive coding framework based on the questions from our qualitative interview guide. [...] All transcripts were double coded by two distinct members of the research team and reviewed, and any coding discrepancies were resolved among three members of the research team.”

Field

Lactation support / maternal health

Data

Key informant interviews with 14 Massachusetts-based lactation support professionals (January to March 2021), conducted on Zoom, transcribed with Zoom's transcription and verified verbatim

Approach

Descriptive qualitative design; a priori descriptive coding framework from the interview guide, iteratively revised for emergent concepts, then thematic analysis (Vaismoradi et al.) to distill subthemes; codes assessed by frequency; codebook with representative quotations

Data types

Interviews