Usability Study of a Learning Management System (LMS)
University of Cincinnati
How they used Delve
Researchers at the University of Cincinnati used Delve to code qualitative data from a usability study of a Learning Management System (Canvas).
“A qualitative research coding software, Delve Tool, [was used to code the usability data].”
- Field
- Usability / learning management systems
- Data
- Usability study data on the top Canvas LMS features
- Approach
- Qualitative coding of usability-task data in Delve
- Data types
- Interviews
Abstract
This paper presents the findings from a usability study of Canvas - a popular learning management system (LMS) used in higher education. The participants of this research are faculty users of Canvas LMS in a Research 1 University. The study included a survey, think-aloud interviews, and System Usability Scale (SUS) survey. In this paper, we discuss several usability issues that we uncovered through this research and provide design recommendations aimed at enhancing the LMS’s usability. We also propose that the approach employed in this research holds the potential for replication or adaptation in similar studies.
Citation
Ahmad Ayobami Abdulquadir, Opeyemi Abdulsalam, Russell McMahon, Annu Prabhakar (2023). Usability Study of a Learning Management System (LMS). https://doi.org/10.1145/3585059.3611415