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ProQuest Dissertations & Theses (Capella University) · 2026

It Administrators' Perceptions of Phishing Susceptibility and Avoidance Behavior

Christina Ruth Bailey

School of Business, Technology, and Health Care Administration, Capella University

Thematic analysis HCI & computer science

How they used Delve

A PhD candidate in Capella University's School of Business, Technology, and Health Care Administration used Delve to analyze interviews with IT administrators about phishing susceptibility and avoidance behavior, following Braun and Clarke's six-step thematic analysis to six emergent themes.

“Analysis of the interview transcripts using Delve software and Braun and Clarke's six-step thematic analysis process yielded six emergent themes”

Field
cybersecurity; phishing; IT administration
Data
Interviews with IT administrators about phishing susceptibility and avoidance
Approach
Braun & Clarke six-step thematic analysis of interview transcripts in Delve, alongside a systematic literature review
Data types
Interviews

Citation

Christina Ruth Bailey (2026). It Administrators' Perceptions of Phishing Susceptibility and Avoidance Behavior. ProQuest Dissertations & Theses (Capella University).

Resources

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