Perceptions of cyberspace: an architecture for a theoretic personal cyber risk management framework

How they used Delve

A PhD candidate at James Cook University used Delve for the first pass of thematic coding on focus group and interview transcripts in a grounded theory study of personal cyber risk, before transferring the coding framework to NVivo for further analysis.

“Specifically, the research design will include purposive sampling coupled with data analysis (including transcription data coding using qualitative data analysis solutions, namely Delvetool and NVivo, which will also facilitate evidence-based comparative analysis (Allsop et al., 2022)).”

Field

Management and Commerce (College of Business, Law and Governance) — cyber risk management, insurance, information systems

Data

An online survey of n=263 Australian consumers (including mandatory free-form/open-ended fields), two focus groups with 14 IAG personal-lines policyholders, and 12 semi-structured interviews with general insurance industry subject matter experts; sessions recorded via MS Teams and transcribed.

Approach

Mixed methods PhD thesis using constructivist grounded theory with thematic (substantive open/selective coding then contextual second-order coding) analysis of qualitative data, alongside quantitative survey analysis (SEM in STATA/SPSS).

Data types

Interviews, Focus groups, Open-ended survey responses