Struggles, Strength, and Aspirations: Voices of Healthcare Workers in a Major Hospital System

How they used Delve

Researchers at Mayo Clinic used Delve to code focus-group transcripts with healthcare workers recruited through six Employee Resource Groups, applying iterative thematic analysis with a shared codebook, two independent coders, and a third coder for consensus.

“Transcripts were coded independently by two researchers using iterative thematic analysis with a shared codebook. Coding discrepancies were resolved by consensus. [...] Delve coding software, New York, USA. Available at https://delvetool.com/”

Field

healthcare workforce; diversity, equity, and inclusion

Data

Semi-structured focus groups (September 2022 to December 2023) with healthcare workers from six of a multicenter organisation's 41 Employee Resource Groups, on experiences of racism, workplace culture, and inclusion resources

Approach

Iterative thematic analysis with a shared codebook; independent coding by two researchers plus a third coder, discrepancies resolved by consensus

Data types

Focus groups