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Saudi Journal of Nursing and Health Care · March 2023

The Perception of Emergency Nursing Staff about Urgent Care Clinic Implementation in Security Forces Hospital in Riyadh

Ali M. Al Yasin, Rodica Lupu, Shini Cherian, Abdulmajeed Al Shehah

Emergency Department, Security Forces Hospital, Riyadh

PhenomenologyThematic analysis Nursing

How they used Delve

Nurse researchers at Security Forces Hospital in Riyadh used Delve to thematically code line-by-line interviews and focus group discussions with 15 emergency department nurses about the hospital's new Urgent Care Clinic, and escalated the findings to hospital management.

“A research software Delve tool was used and all the contents were analyzed thematically and then grouped into categories. Coding was conducted as careful as possible by reading line by line many times.”

Field
Emergency nursing / urgent care service redesign
Data
Interviews and focus group discussions with 15 purposively sampled full-time registered nurses with more than a year of emergency department experience at Security Forces Hospital, Riyadh, Saudi Arabia, sampled for maximum variation and transcribed into English
Approach
Transcendental phenomenology: transcripts read at least three times for context, then line-by-line coding in Delve, thematic analysis and grouping into categories, with bracketing applied once researcher bias was identified and an audit trail for dependability and confirmability
Data types
Interviews, Focus groups

Abstract

Background: The challenges in healthcare continuously evolve. Patient flow, on time coordination of right care and at the same time utilization of hospital resources are all equally important to manage day to day scenarios in a hospital. Purpose: The purpose of this phenomenological study is to explore the perception of Emergency Department (ED) nursing staff about the implementation of the Urgent Care Clinic (UCC). Methods: The Phenomenological-Transcendental approach was conducted in the ED of Security Forces Hospital, Riyadh, Saudi Arabia. The target study population were ED nurses. The purposive sampling technique was used to select 15 samples, who underwent interviews. The inclusion criteria for the participants included full- time Registered Nurses with more than 1 year of experience in the ED, having a diploma or a degree in nursing and participation willingness. Exclusion criteria included newly registered nurses or those nurses holding senior management positions. Results: The interview tapes were transcribed verbatim by a tr

Citation

Ali M. Al Yasin, Rodica Lupu, Shini Cherian, Abdulmajeed Al Shehah (2023). The Perception of Emergency Nursing Staff about Urgent Care Clinic Implementation in Security Forces Hospital in Riyadh. Saudi Journal of Nursing and Health Care. https://doi.org/10.36348/sjnhc.2023.v06i03.005

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